ADT® Authorized Dealer Serving Bloomington-Normal & Surrounding Areas
Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature modernizes the custom of giving a neighbor your house key. It does away with the need for actual keys or passcodes and allows you to manage who can access your Bloomington home and for what duration. Discover more about how to incorporate it with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to walk your dog, get your mail, or water your plants when you leave town. In the past, you would simply supply them with a key to your house. You now have a better option. Because of the innovative ADT Trusted Neighbor Feature, you won’t have to fret over doors left unsecure or misplaced keys. 

What you need is an ADT security system, a Google Nest doorbell camera, a an automated door lock, and the ADT+ app that brings everything together. Here’s how the service works: 

  1. You grant access to a trusted individual, like a family member or neighbor, via the ADT+ app.
  2. Next, you set permissions. You can give neighbors timed access, allowing them to come and go during a particular timeframe, or event-based access. To illustrate, if a box is delivered, the system can unlock the door to allow your neighbor to take it in once it verifies them.
  3. After you’ve configured access, your Google Nest Doorbell with familiar face capability recognizes your neighbor when they come near the door.
  4. Your ADT system will disarm and release the door lock when the person is authenticated as an authorized user.
  5. You are sent real-time notifications as your friend, neighbor, or family member comes and goes. The app also offers a complete log. 
  6. After the trusted neighbor departs, your smart door lock secures automatically to shield your home.

You are able to authorize access for anyone you wish, such as a maintenance worker, pet sitter, or a partner who shows up when you’re away. This tool is also helpful during urgent events, especially when you’re away. For instance, if a water sensor goes off, your system can provide event-driven access so someone can shut off the water. The handy app makes setting permissions easy. 

Enhance Your Bloomington Home’s Convenience And Security

ADT Trusted Neighbor is a terrific example of how ADT makes your Bloomington home more versatile and secure while simplifying your daily life. This feature isn’t only for neighbors and relatives, as you’ll benefit from the face recognition and auto-unlock capability when you’re wrangling kids or hauling in bags of groceries. After you're inside, the door locks behind you automatically.

Request Your ADT Home Security System In Bloomington With The Latest Features

Benefit from like ADT Trusted Neighbor and smart video cameras with a modern home security system in Bloomington from Secure24 Alarm Systems. A nationally known ADT dealer, we’re excited to deliver the latest advancements from the top name in home security. Call (309) 316-6083 today to get started. Our knowledgeable team can answer your questions about Google Nest cameras, the ADT+ app, and how to make things work in unison.